Bajj Live's Privacy Policy — Your data is always safe

Welcome to Bajj Live (bajjlive.net). This Privacy Policy explains what information we collect about you, why we collect it, how we use it, and how we keep it secure. By creating an account or using our services on Bajj Live, you agree to this Privacy Policy.

This policy applies to all Bajj Live services — including website browsing, account registration, gaming activity, payment transactions, and interactions with customer support.

We believe your privacy is a fundamental right. Bajj Live operates with full transparency and never compromises on the protection of your data. This policy is written in plain, straightforward language so you can understand it completely.

Bajj Live collects your information in several ways. Below is a detailed breakdown of what types of data are collected and when.

Information Collected at Registration:

• Full Name & Date of Birth
• Email address and mobile number
• Residential Address & Country
• Preferred Currency & Language
• Username & Password (encrypted)

Information collected during KYC verification:

• Copy of National ID or Passport
• Proof of Address (utility bill or bank statement)
• Selfie or Photo ID (in some cases)

Automatically Collected Information:

• IP address and device type
• Browser Type & Operating System
• Site Access Times & Page Visit History
• Gaming Activity Logs & Results
• Cookies & Session Tokens

Payment-Related Information:

• Payment Method Type (bKash, Nagad, Rocket, etc.)
• Transaction History & Amounts
• Withdrawal Request Details

Bajj Live uses the information we collect for specific, legitimate purposes only. We never use your data for unnecessary or unauthorized purposes.

Your information helps us serve you better — such as recommending games you might enjoy, offering personalized promotions, and providing faster support.

Bajj Live never sells your personal information to third parties. However, limited data may be shared in specific circumstances:

• Payment Processors: Only the minimum data required to complete a transaction is shared with bKash, Nagad, or other certified payment gateways.
• Identity Verification Services: Documents may be shared with approved verification agencies as part of the KYC process.
• Legal authorities: Data may be disclosed in response to a court order, government investigation, or other legal obligation.
• Fraud Prevention: Limited data may be shared with industry fraud prevention organizations.
• Business Transfer: In the event of a merger or acquisition, your data may be transferred, but the protections under this policy will remain in place.

Bajj Live uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: These cookies are required to maintain login sessions and ensure site security. Without them, the site will not function properly.
• Functional Cookies: Used to remember your preferred language, game settings, and other personalization choices.
• Analytics Cookies: Collects usage data to help us understand and improve site performance. This information is kept anonymized.
• Marketing Cookies: Used to show you relevant promotions based on your preferences. You can turn this off at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain Bajj Live features.

Bajj Live uses industry-leading security technology to protect your information. Our security framework includes the following:

• TLS/SSL encryption: All communication between your browser and our servers is secured with 256-bit encryption.
• Two-Factor Authentication (2FA): We recommend enabling 2FA to add an extra layer of security to your account.
• Firewall & DDoS Protection: Our servers are protected with advanced firewalls and DDoS mitigation.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Password Hashing: Your password is never stored in plain text; it is hashed using the bcrypt algorithm.
• Access control: Staff are granted the minimum access necessary, and all access is logged.

Bajj Live retains your information for defined periods. Once a retention period expires, your data is securely deleted or anonymized.

• Active Account Data: All data is retained for as long as your account remains active.
• Closed Account Data: Retained for up to 5 years after account closure to fulfill legal obligations.
• Transaction Records: Financial transaction data is retained for up to 7 years in accordance with regulatory guidelines.
• KYC documents: Verification documents may be retained for up to 5 years after account closure.
• Gaming Logs: Gaming session data is retained for up to 3 years.
• Support Contact: Customer support chats and emails are retained for up to 2 years.

After the designated retention period, your data is permanently deleted or anonymised in a way that can no longer identify you.

You have the following rights regarding your personal information on Bajj Live:

• Right of access: You can request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict how your data is used.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to object: You may object to your data being used for marketing or profiling purposes.
• Right to Withdraw Consent: You may withdraw your consent at any time.

To exercise this right, please contact our support team. We will respond to your request within 30 business days.

Bajj Live strictly prohibits account registration for anyone under 18. We do not knowingly collect any information from minors.

• Date of birth is verified at the time of registration.
• Proof of age documentation is mandatory as part of the KYC process.
• Accounts flagged as suspicious are subject to additional verification.
• If a user is identified as a minor, the account is immediately closed and all associated data is deleted.

Bajj Live may update this Privacy Policy from time to time. When changes are made:

• You will be notified at your registered email address before any significant changes take effect.
• The "Last Updated" date at the top of the policy will be revised accordingly.
• Minor updates will be announced via a notice on the site.
• Continued use of the site after any changes constitutes your acceptance of the updated policy.

Previous versions of the Privacy Policy are available upon request. We recommend checking this page regularly.

For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection Team:

• Email: [email protected]
• Response Time: Typically within 2-5 business days
• Time to Complete a Data Request: Up to 30 business days

If you believe your privacy rights have been violated and are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.